Terms & Conditions

If your item is different than the item pictured that you ordered or differs from the approved screenshot please let me know and I will make it right!

All items are created upon order and are FINAL SALE. Because we do not stock these items and they have been ordered especially for you, they cannot be canceled or returned. Please e-mail us with any questions and double check your order before placing it. Once your order has been placed it can not be canceled and edits to colors or fonts can only be made within 1 hour of ordering.  

Each item is carefully inspected and documented before shipping to insure the highest quality. In the event that your merchandise is incorrect upon arrival, please notify us within twenty-four {24} hours so that we may replace the merchandise.

SHIPPING: Items will be shipped USPS with tracking. Please make SURE your mailing address is correct, We are not responsible for packages shipped to the wrong address. Once a package leaves BPP it becomes the responsibility of the USPS. There are NO refunds for packages that are delayed by the USPS. BPP makes every effort to ship your items in a timely manor, shipping is beyond our control. If the package is lost I will do all that I can to help locate the package and try and make it right.

Please make sure your spelling is correct and monogram initials are in the order we request to avoid confusion. Female Monograms are in fLm order. Male monograms are in FML order.

Shipping of items is approximately 1 week.  Koozies will be shipped after the proof is approved.